Welcome to Nova Glow Aesthetics + Wax Spa ("Company," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.novaglowaestheticspa.com (the "Website").

By accessing or using our Website, you agree to the terms of this Privacy Policy.

If you do not agree, please do not use our Website.

1. Business Information

Nova Glow Aesthetics + Wax Spa

📍 Address: 163 E Aurora Rd, Northfield, OH 44067

📞 Phone: (330) 203-1773

📧 Email: kristie@novaglowaestheticspa.com

Hours of Operation:

1. Monday: 9:00 AM – 5:00 PM
2. Tuesday – Friday: 9:00 AM – 7:00 PM
3. Saturday: 9:00 AM – 12:00 PM
4. Sunday: Closed

2. Information We Collect

We collect personal information that you voluntarily provide when you use our Website, book appointments, make purchases, or contact us. This may include:

A. Personal Information

Name

Email address

Phone number

Mailing address

Billing information (for purchases)

B. Automatically Collected Information

When you visit our Website, we may automatically collect information through cookies and tracking technologies, including:

1. IP address
2. Browser type and version
3. Pages visited and duration
4. Referral source (how you found our site)
5. Device information

3. How We Use Your Information

We use the information we collect to:

1. Provide and manage services, bookings, and appointments
2. Process transactions and payments
3. Improve our Website and services
4. Respond to inquiries and customer service requests
5. Send promotional offers, newsletters, and marketing communications (you may opt out at any time)
6. Detect and prevent fraud or unauthorized access

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following situations:

1. Service Providers: We may share your information with third-party vendors who help us provide services, such as payment processors, appointment scheduling software, and email marketing platforms.
2. Legal Requirements: If required by law or in response to legal processes, we may disclose your information.
3. Business Transfers: In the event of a merger, acquisition, or business restructuring, your information may be transferred to the new entity.

5. Cookies & Tracking Technologies

Our Website uses cookies to improve user experience and analyze Website traffic. Cookies help us:

1. Remember user preferences
2. Track Website performance
3. Personalize content and ads

You can manage your cookie settings in your browser. However, disabling cookies may affect Website functionality.

6. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online data transmission is 100% secure. By using our Website, you acknowledge and accept this risk.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review their policies before providing personal information.

8. Children's Privacy

Our services are not intended for individuals under 18 years old without parental consent. If we become aware that a minor has provided personal information, we will take steps to delete it.

9. Your Rights & Choices

You have the right to:

Access, update, or correct your personal information

Opt-out of marketing communications

Request the deletion of your personal data (subject to legal obligations)

To exercise these rights, contact us at kristie@novaglowaestheticspa.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our Website after changes means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Nova Glow Aesthetics + Wax Spa

📍 163 E Aurora Rd, Northfield, OH 44067

📞 (330) 203-1773

📧 kristie@novaglowaestheticspa.com